I’m trying to figure out what Facebook is thinking…

This New York Times article discusses how Facebook is doing more and more to come across as Twitter-like.

Which strikes me as absurd. Facebook and Twitter serve some pretty distinct needs. Any move toward “Twitter-like” will detract from Facebook’s core offerings, and is thus likely to piss off the literally hundreds of millions of people who already use it. And I’m sure there’s heaps more to do with that core offering–focusing on really blowing out that “social graph” experience must have tons of opportunity. Why distract itself with a wholly orthogonal communication model?

UX Week Early Bird Pricing Ends Monday, August 30!

Adaptive Path’s UX Week 2009, for which I’ve done extensive programming, is only a few weeks away. And the deadline for early bird pricing ends August 30.

Enjoy 4 days of UX goodness, combining thought-provoking presentations with hands-on activities-based workshops. It’s a mix of inspiration and information unlike you’ll find at any other event!

Use discount code FOPM and get 15% off the registration price

Toronto, Ontario, Here I Come

I tweeted something similar, but I thought I’d ask here: tomorrow (Thursday) I head to Toronto for a little over a week. What must I do? Eat? Drink? Understand, these are the things I know I like:

  • awesome hole-in-the-wall ethnic cuisine
  • great breakfasts
  • great relaxing afternoon pub
  • coffee coffee coffee (drip, not espresso, and comfortable places to drink it)
  • museums with an historical bent
  • museums with local quirk
  • relaxed, fun neighborhoods
  • pinball

Suggestions? Add ’em in the comments. Thanks!

What does the user experience field have to say about social media?

In recent months, likely due to the rise of Twitter, potential clients of Adaptive Path have been asking more and more about social media, and how to respond to it. And while we have some definite ideas, one thing I realized is that the field of user experience has been oddly silent about how to engage in social media. If you read the blogs and mailing lists that designers frequent, they rarely address how to consider Twitter, Facebook, blogs, etc., from a user experience point of view.

This surprised me, since the UX community is a remarkably active participant in social media. Since the field began to take off in 1998 or so, blogs and mailing lists have been the single best means of learning about the field and leveling up.

I fear that the user experience field has defined itself by a series of artifacts (flow diagrams, architectures, wireframes) and this has placed a conceptual boundary on the kinds of problems we successfully engage. The user experience of social media is not addressed through wireframes — unless you work for one of these social media providers, your company’s or client’s user experience of social media will be outside of your design control. It’s meaningless to draw a wireframe of a Twitter conversation.

I suspect that in order to embrace this opportunity, user experience types will have to put down Visio and Omnigraffle and find other ways to “deliver”. The most obvious next step is that we’ll need to be more comfortable writing principles and guidelines, akin to Christian Crumlish’s recent piece for the ASIST Bulletin.

But, as designers, the distinct value we can bring is in experiential tangibility, and it leads me to wonder, how, as a field, can user experience folks best engage in the social media dialogue? Because right now, it’s sadly dominated by douchebags who seem to think that social media = a sexy new form of marketing communications.

UX Week 2009 – Single Day Registration, Crazy Day 4

Sigh. I really need to write more on this thing, eh? The combination of Twitter, raising a child, and writing for the Harvard Business online has definitely sapped my publishing here.

But that’s not what I want to discuss. I want to talk about another thing where I’ve also been devoting my time, UX Week 2009.

We just announced single day registration, so if you can’t commit to the entire event, you can still come and enjoy part of it. Each day is a self-sufficient gem (just look at the schedule), so you’re doubtless to find some day worth attending.

We’re also trying something quite different this year. Day 4, which has no workshops, is priced at $300 less than the other days. And with speakers like Matt Webb, David Merrill, Liz Ogbu, and Robin Hunicke, we’re pushing the boundaries of design, and engaging a range of contexts from games to physical computing to social activism. We think there’s a larger conversation to be held, and so we’ve dropped the price on that day to encourage more people to come.

If you use my special discount code FOPM, you’ll receive a 15% discount on whatever you register for.

Indy and the garbage

Over the past 6-12 months, Indy had pretty much lost his eyesight, hearing, and sense of balance. He staggered around, and mostly just walked between his two beds.

In his earlier years, Indy was a willful and ornery pup, to the extent his prime nickname was Little Bastard. He loved garbage. And he kept breaking into the cabinet where we stored garbage. Repeated attempts at upping the security failed, so Stacy, at the end of her wits, caught his escapades on a web cam.

indyandthe garbage.jpg

For some reason, I can’t embed the video, but follow this link, and you’ll see an active and engaged dog with his wits about him. For all the frustration this caused (cleaning up garbage is not fun), this is the dog I remember.

Three Questions for Scott Rosenberg, author of Say Everything

Scott Rosenberg’s been observing the blog scene for 10 years. I’ve gotten to know him over the last few years, and recently he’s been talking about nothing but blogs, as he’s just written Say Everything, a history and exploration of the genre.

I haven’t finished the book, but in reading it, I realized I had questions for Scott about his relationship to the form, and his reasons behind writing the book. I sent them to him, and he was kind enough to respond:

What was your motivation for writing this book? What did you hope to impart to readers?

First off, I’m a writer, and this looked like a big absorbing subject for a book that, inexplicably to me, no one had yet tackled.

I also felt there were stories to be told about the experiences of bloggers, particularly early bloggers, that are not only fascinating in themselves but of urgent and practical value to the hordes of people who are putting chunks of their lives out in public today via social networking.

Finally, I believe that the tech world — and the rest of our culture, when it views the tech world — has the equivalent of historical amnesia. We’re always starting over at year one. We don’t have much of a collective memory. And I thought it might be good to capture the stories SAY EVERYTHING tells while they’re still fresh.

You’ve been active in blogging since before the practice had a name. What was the nature of the researching and reporting you had to do, versus simply writing about what you had seen happen over the past 10 or so years?

Not sure if “active in blogging since before the practice had a name” is accurate: I was reading/following the form quite early, and wrote about it for the first time in 1999, but started my own blog in 2002, at a point when, I thought, I was quite late to the party.

Anyway: it certainly helped me that I wasn’t starting from scratch. The research involved (a) as many interviews as I could fit into the limited time I had (less than one year) and (b) reading all the online posts and pages relevant to the stories I wanted to tell. In a lot of cases this was rereading, to make sure my recollections hadn’t gone astray. I also tried to read as much as I could of the existing secondary literature — books, coverage of blogging, etc. The result is inevitably incomplete; I knew it was going to be, and concentrated my efforts on keeping the part that I *was* covering as accurate as I could.

In writing this book, what did you learn about blogging that you hadn’t realized before?

That turns out to be a tough question. When you write books the way this one was written, with a lengthy proposal that a publisher accepts and then a limited time to turn in a manuscript, most of the heavy thinking and learning actually takes place in the proposal part of the process, not the writing.

One thing I learned: The book is in part an argument for the value of blogs that do not have, or aim at, big audiences — blogs that are written primarily for yourself or a small group of friends/acquaintances. And I found that, though I was able to make this argument, making generalizations about this group was incredibly difficult. To the eyes of a journalist/storyteller, each blogger’s story is unique. So generalizing really calls for the tools of a social scientist — hard data, well-designed surveys, and so on. That’s something I couldn’t do. It’s a great opportunity for someone else.

Happy is as happy does

I’m a couple months late on this, but I finally got around to reading What Makes Us Happy?, a lengthy article on the Harvard Study of Adult Development, a remarkable longitudinal study that has followed a set of Harvard men for over 70 years. It’ll take you a while to plow through it, but the outcome is worth it. It offers a fascinating portrait into what makes people tick, and the characteristics that predict happiness and success, and those that suggest failure and misery. I was struck by how much of it is rooted in simple physical health. Anyway, set aside some time, and give it a whirl.

UX Week 2009 – $1,776 Independence Day pricing extended

For UX Week 2009, We’ve extended our $1,776 Independence Day pricing for another week, recognizing many people were gone over the holiday and might not have had a chance to use it. And, if you use the promotional code FOPM, you’ll get an additional 15% off, bringing the registration price to $1,510, which is nearly $1,000 off the full price of $2,495. At $1,510, that’s around $375/day, which is a remarkable price when compared to other similar events!

Main stage talks include:

  • Matias Duarte, Senior Director of Human Interface and UX at Palm
  • Sarah Jones, Tony Award winning playwright and performer
  • Scott McCloud, author of Understanding Comics
  • Genevieve Bell, Director, User Experience Group, Intel Digital Home Group
  • Temple Grandin, Best-selling author, Animals Make Us Human and Thinking in Pictures
  • Jesse James Garrett, Co-Founder and President of Adaptive Path
  • David Merrill, one of the creators of Siftables
  • Erin McKean, Independent lexicographer and dictionary evangelist
  • Martyn Ware, Sonic ID (and founder of the 80’s band, The Human League!)
  • Elizabeth Windram, Senior UX Designer & Bernhard Seefeld, Product Manager, Google Maps

    3 days of hands-on workshops include:

  • Good Design Faster with Rachel Glaves and Brandon Schauer of Adaptive Path
  • Noel Franus, Manager of the global identity practice for Sonic ID
  • Strategy Team of One with Henning Fischer of Adaptive Path
  • Content Strategy with Kristina Halvorson of Brain Traffic
  • Facilitation and Collaboration with Julia Houck-Whitaker of Adaptive Path and Sarah B. Nelson
  • Designing for Mobile with Rachel Hinman of Adaptive Path
  • Multitouch with Nathan Moody and Darren David of Stimulant
  • Michal Migurski and Tom Carden of Stamen
  • Making Things with Jared Cole of Adaptive Path
  • Tangible Thinking with Todd Wilkens of Adaptive Path

    So sign up today!