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I interview Jared Spool

In the latest Adaptive Path newsletter, you can find snippets of an interview I conducted with Jared Spool. Our original discussion lasted almost two hours — the thousand-some words here can be considered the “highlight reel.”

Topics discussed: Probing business issues, setting up user research, hiring theater people, and common mistakes!

Jared is joining us in Washington, D.C. for our User Experience Week.