Managing Experience Design Lessons from Top Chef’s “Restaurant Wars”
OK. So I actually have two shows of which I’m an utter fanboy — BSG and Top Chef. Last night’s Top Chef was every season’s most anticipated episode, “Restaurant Wars.” The set-up is that you have two teams of 4 chefs, and they have 24 hours to come up with a restaurant concept, menu (with [...]
Book Review: Outliers
I mentioned a while back that I was listening to the audiobook for Malcolm Gladwell’s latest, Outliers. Readers of this blog know I’ve been following Gladwell since before The Tipping Point, and I’ve always been quite critical. I’ve written about how TTP didn’t tie together, Blink had no legitimate argument, and his misunderstanding of the [...]
Battlestar Galactica – 4.5
Watched the first of the last episodes on Friday. If you’re a fanatic like me (Battlestar is the one show I just totally give myself over to in the most pathetic geekboy fashion), you’ll dig this extended blog post that features a) an interview with Ronald D Moore, and extensive notes from the writers and [...]
My Upcoming Virtual Seminar: 16 (Mostly) Difficult Steps to Becoming a Customer Experience-Driven Organization
(also published on adaptivepath.com/blog)
Last October, I taught at UIE’s UI13 Conference. All teachers are invited to give an additional 90-minute presentation. In early September, I had my first child (my son, Jules), and that experience encouraged me to focus on what was truly important. I considered what was the most important presentation I could give, [...]
Adaptive Path’s 2009 Events – So many options!
For the first time in Adaptive Path’s history, we’ve released our entire slate of in-person events for the year at the beginning of the year. (I say “in-person” because we’re still working on our virtual seminar lineup). I know it’s going to be a strange year for many folks, budget-wise, but we’re confident we have [...]
Book Review: The Pixar Touch
As part of my life of nerdiness, I’ve attended animation festivals since I was in high school in the late-ish 80s. At Cal (1989-1993), I would work the shows when Spike and Mike’s Festival of Animation came to school (it paid $5/hr!). Computers were also (obviously) an interest, and each year one company would produce [...]
Meme Theme – Systems approach to biographies
Just after reading The Invention of Air, I’m listening to the audiobook of Malcolm Gladwell’s latest, Outliers. One thing that’s immediately apparent is that the two share a common theme — frustration with the “Great Man” approach to history and biography, where we credit someone’s success to that individual’s talent, perseverance, innate abilities. Instead, both [...]
