16 Challenging Steps to Becoming an Experience-Driven Organization
I am speaking at UI13 in a couple of weeks, and have been mulling on what I should talk about. I’ve decided on a talk tentatively titled “16 Challenging Steps to Becoming a Customer-Experience-Driven Organization.” The point being, it’s a slog, and you ought to be prepared for it. The 16 steps come from our [...]
And Oskar Werner as Jules
Something I hadn’t realized until now is that Jules et Jim (perhaps my favorite Truffaut film) has been on my Tivo for two years now (don’t ask). I first saw the film in college, and what I remembered most was Oskar Werner’s remarkable performance. I didn’t recall if he played Jules or Jim, but watching [...]
Quality filmmaker documentaries on YouTube
While on family leave, I’m looking for things to watch and listen to, since I often have my hands full and cannot read. TiVo is moderately helpful, but I’m finding I need more, so I’ve been poking around looking for interesting things online. The best I’ve come across so far is “matt7773″’s collection of arts [...]
Jules Joseph Merholz
Among the challenging decisions new parents must make is the name of their child. It’s a lifetime commitment, and not something to be taken lightly.
We very quickly settled on his middle name, Joseph. It’s my dad and brothers’ middle name, and Stacy’s grandfather’s first name and brother’s middle name. So, a family name on both [...]
Where’s the Lester Bangs of Comics?
(I started writing this before the birth of our son. So the timing is a little off)
This weekend I devoured Reading Comics, a book of comics criticism by Douglas Wolk. (Thank goodness for the library — I would have felt like a schmuck had I paid for something I read so quickly.)
It was: okay. [...]
Stacy and I Have a Baby Boy
This morning, nearly 2 weeks before he was due, our son was born. (He doesn’t have a name yet (we’re still deciding), so we’re calling him Baby. We may still call him Razputin, his in utero name.)
Stacy amazed the staff with the speed of her labor — from water breaking to delivery was nearly exactly [...]
TED, The New New Media Brand
Over the past couple of years, I’ve been fascinated by the ascension of TED as a media brand. TED began in 1984, and for the longest time was an exclusive confab for the smarterati, overseen by its host, curator, and Buddha-figure, Richard Saul Wurman. Since 2003, TED has been run by Chris Anderson, who made [...]
Twitter has something Google doesn’t – immediacy
This is obvious, but it’s worth pointing out, because I think it will be the crux of how Twitter defines its revenue potential. Last week, I tried to find out where I could watch Obama’s acceptance speech. CNN.com had it chunked up (I’m guessing for advertisement views) and the MSNBC site had a bug such [...]
Linkblog
- And the angel said unto him, stop hitting yourself!
March 4, 2010 | 8:34 amFunny.
- A new global visual language for the BBC’s digital services
February 22, 2010 | 2:24 pmTruly impressive work, and an impressive post detailing it!
- Talking Heads in Rome 1980
February 21, 2010 | 8:26 pmA series of 11 videos on YouTube of a 1980 concert. Sweet.
- Hot Pockets Ingredients
February 21, 2010 | 8:22 pmUm. An elegant poster of a disgustingly over-ingrediented “food”.
- The Birth of Cheap Communication (and Junk Mail)
February 21, 2010 | 12:07 pmFun, breezy take on the original “Victorian internet” – the British Postal System.
- Roger Ebert: The Essential Man
February 16, 2010 | 8:06 amHe might have no jaw, but Ebert has been as eloquent as ever of late (and quite the liberal activist!)
- Bing Maps Explore is pretty sweet
February 11, 2010 | 6:21 pmSadly, it requires Silverlight, but the functionality is fly. Check out the “Map Apps” (bottom of the screen). The Streetside Photos app draws geotagged photos from Flickr and applies them into the Street View. Pretty awesome.
- Ravens Coach Brian Billick Tackles Super Bowl XLIV : NPR
February 6, 2010 | 10:03 amAs we approach the Super Bowl, I found this interview about what a coach really does surprisingly informative.
- Henrietta Lacks: A Donor’s Immortal Legacy
February 6, 2010 | 10:02 amThis is utterly fascinating. Henrietta Lacks’ cervical cells are the world’s first immortal cells. I had never heard of HeLa cells before this interview with author Rebecca Skloot. Now I want to read the book.
- The Incredible San Fancisco Artists’ Soapbox Derby, 1975
February 4, 2010 | 8:00 am24 minute film about a truly delightful community endeavor. I don’t think SF has this kind of artist mojo any longer, but I’d love to see something like this Oakland, careening down Joaquin Miller Road.
- Paywalls, Blogs, Comments, Editing and Magazines: A Conversation with Paul Ford, Web Editor of Harper’s Magazine | The Awl
February 4, 2010 | 7:37 amIf you’ve followed ftrain for the past 10+ years, you already know that Paul Ford is among the smartest people on the internet. This conversation with The Awl about pay models for publishing and his experience at Harpers is a little precious at times, but worth a read.
- Interview with Bloom County creator Berkeley Breathed
February 2, 2010 | 8:12 amBloom County was among those key influences informing my sense of humor, including Monty Python, Hitchhiker’s Guide to the Galaxy, and Edward Gorey. This interview looks back to its creation.
- Axe Cop
January 31, 2010 | 9:52 pmSo awesome. And funny. The best comic ever written by a 5-year-old and drawn by his 29-year-old brother. I wanna Avocado Soldier t-shirt.
- Lost Landscapes of San Francisco 3 and 4
January 31, 2010 | 7:28 pmRick Prelinger collects archival, industrial, and found footage of San Francisco, and presents them as clips in front of live audiences. Delightful look at the city’s past.
- Roger Ebert’s best films of the decade
January 31, 2010 | 7:23 pmI’m a little late on linking to this. Historically, I’ve found Ebert to be far too forgiving a critic (he just loves movies too much and gives poor ones a pass), so I was surprised at how close his list is to mine (if I bothered to make one). Synecdoche, Me And You and Everyone We Know, even Juno.
- Taking Directions from Slime Mold
January 25, 2010 | 7:54 pmIf my colleague Kate Rutter were to have a spirit organism, it would be slime mold. Slime mold are bizarre, neither plant nor animal nor fungi, and they’ve become the poster species for self-organizing systems. Anyway, they can also design subway systems. Scroll down to listen to the piece about them.
- Where has all the popcorn gone?
January 24, 2010 | 4:20 pmThe folks on Chowhound have the same question I did the last time I went to the supermarket. Popcorn could become the next artisanal fetish.
- S.F.s Market Street changes as city evolves
January 23, 2010 | 8:07 amCarl Nolte does it again with an exploration of Market Street’s multiple personalities. The stretch between 6th and 9th is among the most depressing urban blights in the US.
- Online Dating: The 4 Big Myths of Profile Pictures
January 21, 2010 | 8:13 pmOKCupid.com is a dating site. OkTrends is where the people behind the site reveal insights discovered through statistical analysis of site behavior. It’s awesome.
- How to be a superstar bartender
January 18, 2010 | 8:39 pmExcellent set of explicit instructions for the basics of mixing drinks (measuring, shaking, stirring, twists, etc.)
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