Linkblog

• Why I Sold Zappos
  June 7, 2010 | 8:08 pm

  Tony Hsieh explains the importance of company culture, and reveals the sad small-mindedness of investors and board members.

• “The Curse” by Josh Ritter, Video by Liam Hurley
  June 7, 2010 | 7:54 pm

  Josh Ritter’s latest album is excellent, and this was the first song he wrote for it. Lovingly set to a video, with puppets!

• Top 5 reasons why “The customer is Always Right” is wrong
  May 30, 2010 | 8:18 pm

  In my presentations, I use Southwest Airlines as an exemplar of customer experience. Recently, people have used Kevin Smith’s experience to refute that. This post will help me refute *them*.

• Every Hug, Every Fuss – Scientists Record Families’ Daily Lives – NYTimes.com
  May 23, 2010 | 6:40 pm

  Fascinating study of double-income family homes. Rigorous anthropology done with all the observation technology you’d want!

• The Collapse of Complex Business Models
  April 3, 2010 | 9:17 pm

  Interesting piece, though I suspect Clay’s analysis is a few degrees off. Makes me want to read The Collapse of Complex Societies, though.

• Scouting an Abandoned Hotel in Southern California
  April 3, 2010 | 8:30 am

  Wow. Gorgeous Art Deco hotel, pretty much untouched since it shut down in 1939.

• And the angel said unto him, stop hitting yourself!
  March 4, 2010 | 8:34 am

  Funny.

• A new global visual language for the BBC’s digital services
  February 22, 2010 | 2:24 pm

  Truly impressive work, and an impressive post detailing it!

• Talking Heads in Rome 1980
  February 21, 2010 | 8:26 pm

  A series of 11 videos on YouTube of a 1980 concert. Sweet.

• Hot Pockets Ingredients
  February 21, 2010 | 8:22 pm

  Um. An elegant poster of a disgustingly over-ingrediented “food”.

• The Birth of Cheap Communication (and Junk Mail)
  February 21, 2010 | 12:07 pm

  Fun, breezy take on the original “Victorian internet” – the British Postal System.

• Roger Ebert: The Essential Man
  February 16, 2010 | 8:06 am

  He might have no jaw, but Ebert has been as eloquent as ever of late (and quite the liberal activist!)

• Bing Maps Explore is pretty sweet
  February 11, 2010 | 6:21 pm

  Sadly, it requires Silverlight, but the functionality is fly. Check out the “Map Apps” (bottom of the screen). The Streetside Photos app draws geotagged photos from Flickr and applies them into the Street View. Pretty awesome.

• Ravens Coach Brian Billick Tackles Super Bowl XLIV : NPR
  February 6, 2010 | 10:03 am

  As we approach the Super Bowl, I found this interview about what a coach really does surprisingly informative.

• Henrietta Lacks: A Donor’s Immortal Legacy
  February 6, 2010 | 10:02 am

  This is utterly fascinating. Henrietta Lacks’ cervical cells are the world’s first immortal cells. I had never heard of HeLa cells before this interview with author Rebecca Skloot. Now I want to read the book.

• The Incredible San Fancisco Artists’ Soapbox Derby, 1975
  February 4, 2010 | 8:00 am

  24 minute film about a truly delightful community endeavor. I don’t think SF has this kind of artist mojo any longer, but I’d love to see something like this Oakland, careening down Joaquin Miller Road.

• Paywalls, Blogs, Comments, Editing and Magazines: A Conversation with Paul Ford, Web Editor of Harper’s Magazine | The Awl
  February 4, 2010 | 7:37 am

  If you’ve followed ftrain for the past 10+ years, you already know that Paul Ford is among the smartest people on the internet. This conversation with The Awl about pay models for publishing and his experience at Harpers is a little precious at times, but worth a read.

• Interview with Bloom County creator Berkeley Breathed
  February 2, 2010 | 8:12 am

  Bloom County was among those key influences informing my sense of humor, including Monty Python, Hitchhiker’s Guide to the Galaxy, and Edward Gorey. This interview looks back to its creation.

• Axe Cop
  January 31, 2010 | 9:52 pm

  So awesome. And funny. The best comic ever written by a 5-year-old and drawn by his 29-year-old brother. I wanna Avocado Soldier t-shirt.

• Lost Landscapes of San Francisco 3 and 4
  January 31, 2010 | 7:28 pm

  Rick Prelinger collects archival, industrial, and found footage of San Francisco, and presents them as clips in front of live audiences. Delightful look at the city’s past.

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