My essay, “Organization in the Way: How decentralization hobbles the user experience” has just been posted to the Adaptive Path site. Readers of peterme will recognize its genesis a few posts back. I was able to evolve the piece so that it spoke to a broader concern in design and user experience. I also wrote this passage, of which I’m most proud:
Ideally, these measures would balance to create a superior product. Realistically, all of those disparate objectives often conflict, leading to one of three results: 1) “design by committee,” where, in an effort to achieve consensus, innovative impulses are dampened, 2) “design by accretion,” where products are cobbled together in a serial fashion, each department contributing without regard to what the other groups are doing, or 3) “design by gauntlet,” where projects are subject to so many approval processes that they can be stalled at any point along the way.
It sounds like I would do well to read The Mythical Man-Month as it touches on some of the same problems with projects.